Last updated: 6 August 2025
At Stone Circle Music Events, we’re committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
1. Who We Are
Stone Circle Music Events provides bespoke event planning, health & safety consultancy, operations and licensing management, and creative programming for music events and community gatherings across the UK and Ireland.
Contact Details:
- Email: Hello@stonecirclemusicevents.uk
- Galway Office: 01797 334244
- Wiltshire Office: 01722 445965
- Addresses:
- Unit 1A Heatherview Business Park, Athlone Road, Longford, Co Longford N39 KD82
- 2 Lower Street, Haxton, Salisbury, SP4 9PU
2. What Information We Collect
We collect and process the following data:
a) Personal Information
- Name
- Email address
- Phone number
- Postal address (where relevant for invoicing or ticketing)
- Business or organisation name (if applicable)
b) Financial Information
- Payment details for ticket sales or invoicing (processed securely via third-party payment processors)
- Billing address
We do not store full card payment details ourselves. Payments are securely processed by our payment gateway providers who are PCI-DSS compliant.
c) Website & Technical Data
- IP address
- Browser type and version
- Operating system
- Referring website URLs
- Website interactions (e.g. pages visited, time spent)
d) Cookies and Analytics
We use cookies and tracking tools (such as Google Analytics) to:
- Improve user experience
- Monitor website performance
- Understand visitor behaviour
You can manage cookie preferences in your browser settings. For more information, see our separate Cookies Policy.
3. How We Use Your Data
We use your data to:
- Respond to event and artist enquiries
- Process ticket sales and event bookings
- Issue invoices and payment confirmations
- Manage communication before, during, and after events
- Fulfil our contractual obligations
- Improve our website and marketing through analytics
- Comply with licensing, safety, and legal obligations
We may also use your data (with consent) to send updates or promotional emails. You can unsubscribe at any time.
4. Legal Bases for Processing
We rely on the following lawful bases under Article 6 of the UK GDPR:
- Contract – to process ticket sales, bookings, or enquiries
- Consent – for marketing or optional cookies
- Legal obligation – to comply with licensing and accounting laws
- Legitimate interest – to manage and grow our business
5. Sharing Your Data
We may share your data with:
- Payment processors (e.g. Stripe, PayPal)
- Event partners, venues, or performers (where required to fulfil your booking)
- Professional advisers (e.g. legal or accounting)
- Regulators or authorities where legally required
We never sell your data.
6. Data Security & Retention
We use appropriate technical and organisational measures to keep your data safe, including encrypted payment handling and access controls.
We retain personal data only for as long as necessary — typically:
- Up to 6 years for financial and transactional data (for accounting purposes)
- 12 months for contact forms or enquiries
- Until you unsubscribe for marketing emails
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request erasure (“the right to be forgotten”)
- Restrict or object to data processing
- Request a copy of your data (data portability)
- Withdraw consent at any time (for marketing or cookies)
To exercise your rights, please email Hello@stonecirclemusicevents.uk
8. Cookies and Analytics
We use essential and non-essential cookies on our website. These may:
- Help the site function properly
- Track usage statistics via Google Analytics
- Store preferences
You will be asked to consent to non-essential cookies when visiting our site. You can also manage cookies in your browser settings.
9. Third-Party Links
Our website may link to other sites. We are not responsible for the privacy policies or practices of those sites.
10. Data Breaches
If a breach involving your personal data occurs that poses a risk to your rights, we will notify the ICO within 72 hours and inform affected users if required.
11. Changes to This Policy
We may update this policy from time to time. Please check this page periodically to stay informed. The “last updated” date appears at the top.
12. Complaints
If you’re unhappy with how we use your data, please contact us at Hello@stonecirclemusicevents.uk.
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
https://ico.org.uk
Phone: 0303 123 1113